Marketplaces chatbot for feedback collection

Benefits of using a Luxia chatbot for feedback collection in the marketplaces sector

See how Luxia enhances feedback collection in your marketplaces business.

• Facilitates communication between sellers and buyers.
• Automatically answers questions about products, shipping, and returns.
• Provides multilingual support for international users.
• Captures real-time feedback post-interaction or purchase.
• Improves products/services using actionable insights.
• Strengthens customer relationship through active listening.