Plans & Subscriptions

Luxia offers several subscription plans tailored to meet the diverse needs of businesses. Each plan unlocks specific features, allowing you to scale based on your usage.

🎯 Available Subscription Plans

📜 Plans Overview

PlanIncluded FeaturesBest For
BASIC1 chatbot, 1 user, unlimited sources, 2,000 messages/month, standard supportSmall businesses and testing
PRO5 chatbots, 2 users, unlimited sources, 5,000 messages/month, advanced customizationSMEs and startups
BUSINESS10 chatbots, 5 users, unlimited sources, 12,000 messages/month, white-labeling, automatic updates, additional actions (e.g., contact form)Large companies and integrators

All plans are commitment-free, and you can upgrade at any time.

🔄 Changing Plans & Upgrading

📌 Upgrading to a Higher Plan

If your needs evolve, you can upgrade your subscription directly from your dashboard. New features become available immediately after the upgrade.

📌 Downgrading Your Subscription

You can also switch to a lower-tier plan. The change will take effect at the end of the current billing cycle.

🏦 Payment Management

🔗 Accepted Payment Methods

  • Credit cards (Visa, Mastercard, American Express)
  • Secure payments via Stripe

📆 Monthly or Annual Billing

  • Payments are automatically processed each month.
  • An annual payment option is available, offering up to 20% savings.

📜 Invoice Access

Invoices are available in your customer dashboard and can be downloaded anytime.

❌ Cancellation & Refund Policy

If you wish to cancel your subscription, you can do so directly from your management interface. Access to features remains active until the end of the billing period.

Note: No refunds are provided for already paid periods.

✅ Conclusion

Luxia offers flexible subscriptions tailored to different business needs. Whether you are a startup or a large organization, you can choose the plan that best fits your requirements and scale as you grow.