Luxia
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Luxia is designed to provide a complete and flexible solution for businesses looking to automate customer support and enhance information management. Here’s an overview of the platform’s key features.
With Luxia, you can create a chatbot in just a few minutes using an intuitive interface. The setup process is guided, allowing even non-technical users to install and customize their bot effortlessly.
All interactions, configurations, and analytics are accessible from a single dashboard, providing full control over the chatbot’s activity.
Each chatbot can be updated at any time by adding new data sources, ensuring that responses remain current and relevant.
Luxia allows you to enhance your chatbot by integrating various knowledge sources:
| Data Source Type | Description |
|---|---|
| PDF Files | Automatic import and text extraction, making the content accessible for the chatbot. |
| MDX Files | Ideal for technical documentation, user guides, and detailed articles. |
| Web Pages (URL) | Extract content from a specific webpage or an entire domain. |
Users can choose between different processing modes for URLs:
Luxia relies on an AI-powered search engine to provide accurate and contextual responses.
Unlike traditional chatbots that require manual question-answer setup, Luxia uses vector search technology to understand the intent behind each query.
When a user asks a question, Luxia performs an advanced search to retrieve the most relevant information from its knowledge base.
With machine learning capabilities, Luxia adapts its responses based on user feedback and data updates.
Each chatbot can be customized to seamlessly match the company’s brand identity:
Admins can modify or adjust chatbot responses to ensure they align with company expectations.
Adding a Luxia chatbot to a website is simple, requiring only a script to be embedded in the HTML code—no advanced development needed.
Luxia can work alongside other software solutions, enabling seamless integration with external services.
Once configured, the chatbot is instantly operational and ready to interact with visitors.
Luxia provides detailed analytical tools to measure the chatbot’s effectiveness.
Admins can review frequently asked questions and adjust data sources or chatbot settings accordingly.
Data is presented in charts and tables for easy interpretation and in-depth analysis.
Luxia ensures data security with:
Luxia adheres to applicable data protection regulations, such as:
With a wide range of features, from intelligent chatbot creation to integrating various data sources, Luxia is a powerful and flexible solution for businesses looking to automate customer support and improve user experience.
