Key Concepts

Before you start using Luxia, it is essential to understand some fundamental concepts that define its operation. This section introduces the key elements of the platform and their roles.

🔍 The Chatbot and Its Learning Process

Luxia is powered by an intelligent chatbot that relies on a knowledge base built from documents and data sources specific to your business. Unlike traditional chatbots that require manually programmed question-answer pairs, Luxia uses an AI-driven engine to analyze and interpret the provided documents.

📚 How Does the Chatbot Learn?

Importing Sources: You upload documents (PDF, MDX, URL…) to the platform.
Content Indexing: Text is extracted, segmented, and transformed into vector representations for fast and efficient searching.
Response Generation: When a user asks a question, Luxia retrieves the most relevant information from its knowledge base and generates a contextual response.

📑 Data Sources

Luxia can be enriched with various types of data sources to improve the relevance of its responses.

Data Source Type	Description
PDF	Import and extract content from PDF files, ideal for manuals and guides.
MDX	Enhanced Markdown format, allowing for interactive articles and tutorials.
URL	Extracts content from specific web pages or an entire domain.

📌 URL Source Processing Modes

When adding a URL as a data source, Luxia offers different processing options:

Single URL: Only the specified page is indexed.
Child URLs: All subpages within the same domain are analyzed.
Entire Domain: The entire website is explored and indexed as a knowledge source.

🧠 The Artificial Intelligence Engine

Luxia relies on advanced technologies to analyze documents and generate precise responses. Here are the core components of the AI engine:

🔹 Language Model

Luxia uses an advanced language model to understand the context of user queries and generate relevant responses. This model is optimized for interpreting technical documents, articles, and large databases.

🔹 Vector-Based Search

All data is converted into vectors (numerical representations of content) stored in a specialized database. When a user asks a question, Luxia performs a semantic search to retrieve the most relevant passage.

🔹 Continuous Learning and Updates

Luxia allows real-time addition and modification of documents. With each update:

New information is automatically indexed.
The algorithm adjusts its responses based on the latest available content.

⚙️ Customization and Configuration

Luxia offers several customization options to tailor the chatbot to your company’s specific needs.

🎨 Theme and Appearance

Choose between light mode and dark mode.
Customize the chatbot’s primary color to match your brand identity.

🔧 Interaction Configuration

Custom Responses: Add specific phrases to guide conversations.
Contextual Actions: Redirect users to web pages, open forms, or display links.
Behavior Management: Define rules to adapt responses based on use cases.

📊 Performance Tracking and Analytics

Luxia provides analytical tools to monitor the chatbot’s effectiveness and improve its functionality over time.

🚀 Conclusion

Luxia is designed to facilitate information access by automating responses to frequently asked questions. With an AI-driven approach and flexible data management, it provides a powerful and intuitive solution for businesses.

Overview

Advantages & Benefits